• Can I archive documents and templates?

Yes, you can archive documents and templates from the Documents and Templates tabs. Archiving will hide them from your main view, helping you stay organised. Archived documents and templates can still be accessed by clicking on the visualisation options next to the Add Document button, where you can unarchive them. 

• Can I delete a document that has been added to a project?

No, you cannot delete documents that have been added to projects. However, you can edit them if needed.

• Can I add more than one document?

Yes, you can add multiple documents to the same participant.

• Can I edit a document that has been published and already sent to a participant?

You can only edit a published document before it has been signed. If it has not been signed yet, you can make edits, and the new version will be sent to the participants.

• How can my participant sign the document?

Once you trigger the communication, the participant will receive an email inviting them to review and sign the document. They can click the link in the email, which will take them to the registration page. After successfully logging in, they will be able to review and sign the document within Ayda. Please note that they will use the same account they use to claim their incentives.

• How can I view the signed documents?

You can view the signed document by navigating to the Reports section, where you will be able to download it.

• My participant has not signed the document yet; how can I resend it?

The system automatically sends reminders to participants. If you’d like to change the frequency of these reminders, go to Settings > Invite Reminders and adjust the frequency to your preference. The system will then send reminders based on your selection.