At Ayda, we understand the importance of handling personal data responsibly. As we manage sensitive information, we’ve implemented a data retention feature to help you control how long participant data is stored.

According to our Terms and Conditions:

• We act as the processor of participant data provided by our customers.
• We act as the controller for data collected by us directly from participants.

You can set up a data retention period across your entire account to ensure compliance with your data management policies.

What Happens When You Activate the Data Retention Period?

Activating a data retention period means that all participant-related data you’ve provided to Ayda will be automatically deleted after the timeframe you set. The default is set to 36 months

For example:
If you set a data retention period of 6 months, all participant data (e.g., names and email addresses) will be deleted after six months from the date it was last used.

Please note:

• Once the data is deleted, you will no longer be able to view personal information like names or email addresses.
• However, project information, such as participant activity and status, will remain accessible.

How to Set Up Data Retention

1. Navigate to Settings in the left-hand menu.
2. Select the Settings tab.
3. Scroll to the bottom, where you’ll find the option to activate the Data Retention Period.
4. Choose the retention period in months (e.g., 6 months, 12 months).
5. (Optional) Enable notifications to receive alerts before data is deleted.

By activating and managing your data retention settings, you can ensure that Ayda aligns with your data management and privacy requirements, giving you greater control and peace of mind. If you have questions or need further assistance, contact us at support@helloayda.com.