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Welcome to Ayda

Written by Letycia Bialle

Updated at April 23rd, 2026

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    Getting started with Ayda as a participant Troubleshooting issues for participants Participant FAQs Claiming incentives for participants
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Table of Contents

Accessing Ayda: Key contacts for researchers: Who should the participants contact?

With Ayda you can seamlessly pay participants directly to their bank accounts in over 60 countries, send vouchers and PayPal payments (+190 countries), share documents for signing, and detect fraud—all in one place.

Ayda makes it easy to identify participants who aren’t genuine while ensuring that those who are can be paid quickly and securely.

Accessing Ayda: 

Getting started is simple. Log in to your Ayda account with your registered email and password, and you’ll be taken straight to your dashboard—where you can view your wallet balance, create projects, and manage everything in one place.
 

Key contacts for researchers:

Our Customer Support team is available Monday - Friday, 9 am - 5 pm GMT. You can reach them at support@helloayda.com, or via live chat on www.helloayda.com. 

For finance or billing please email accounts@helloayda.com.

 

Who should the participants contact? 

If participants have questions about their incentives, please direct them to  support@helloayda.com. 

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