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When transitioning your Ayda project from Pending to Active, it's crucial to conduct pre-activation checks for a seamless project management experience. By following these steps, you ensure that your project is well-prepared for activation, avoiding potential limitations and allowing for the smooth progression of your research. Verify assignments
Encountering an error message when trying to sign in to Ayda can be a frustrating experience. This comprehensive troubleshooting guide will help you resolve signing in issues effectively. Troubleshoot signing in Refresh the page Start the process again by clicking on the Ayda logo in the top left-hand corner of the page. This action will refresh
Curious about just how easy it is for participants to claim using Ayda? In this article, we’ll walk you through the process participants follow to access their incentives. Ayda provides a simple, straightforward experience for participants, making it quick and easy to claim their rewards. Let's explore how it works! Invitation email: Confirming
If you're looking for specific details about a research study, it's important to understand that the only information you can see in Ayda is what the researcher has already uploaded into the platform, and only once they've assigned you to the project in the platform. How to check what you can see on Ayda Sign in Go to app.helloayda.com and sign i
At Ayda, we're committed to ensuring your research experience is both rewarding and secure. Follow these simple instructions to register on Ayda: Access Ayda Visit app.helloayda.com or click on the registration link provided in the invitation email from Ayda, then click the Register as new user? link. Complete the registration form Fill out the r
Welcome to Ayda! After successfully signing in using your email and password, you’ll see the Researcher Dashboard, which is the central hub for managing your research projects and related activities. Let’s explore the key elements of your dashboard. Available balance This section displays the funds in your account, presented in the currencies you
To facilitate quick payments and ensure smooth project operations, it's essential to understand the available funding options. Ayda offers two user-friendly methods: wallet top-ups and pro forma invoices. Topping up your Ayda wallet One of the easiest ways to make payments from Ayda is to have an available amount in your wallet. This amount can
Once you've mastered project creation and participant assignment, you'll need to be able to make payments on Ayda. Let's dive in! Activation to allocate funds For Actual projects, activation automatically allocates funds. For Forecast projects, activate the project first. Then navigate to the Assignments tab, and select specific assignments for fu
Once you've contributed to a research project endeavor and the researcher has marked your participation as completed, the next step is to claim your well-deserved incentive! Here's how to make claiming your incentives quick and easy: Wait for the completion email After the researcher has marked your participation as completed, you'll receive an ema
Encountering an API error message can be a frustrating experience. In this guide, we address common scenarios where API errors may occur and provide practical solutions to overcome them. During the incentive claiming process If you encounter an API error during the claiming process, particularly when submitting your details, it's crucial to revie
In order to claim your incentive, the researcher must mark your participation as complete and release incentives for claiming. How will I know that I have incentives ready to claim? The easiest way is to wait for the notification email that Ayda will send you. Keep an eye on your inbox for this email to sign in and claim your well-deserved reward.
If you encounter a message that says "There is nothing here" when signing into your Ayda account, here's what you need to do: Double-check you're using your registered email Double-check that you have used the same registered email address for your Ayda account and the project you're participating in. Mis-typing gmail.com and googlemail.com is a v
We understand that receiving your rewards is an exciting part of your experience, and we want to ensure that the process is smooth and hassle-free. Confirming your incentive claim After successfully claiming your incentive, you should see a confirmation message on your screen indicating that your reward is on the way. This ensures that your cla
Encountering issues with a link provided by Ayda can be frustrating, but don't worry - we're here to help. Troubleshooting links that don't work Check your internet connection The first step is to ensure your internet connection is stable - unstable connections often lead to difficulties in accessing links. Double-check your Wi-Fi connection. If p
Received an email invitation to participate in a study? Find out how to confirm your attendance or decline the invitation. Check your email When you're invited to participate in a project, the researcher may invite you to confirm attendance at the study. You'll receive an email with a Confirm Attendance button. Click the button and you'll be direct
At Ayda, we're committed to treating participants fairly and ensuring they claim their well-deserved incentives - it’s important to the research ecosystem. But what do you do when the participant hasn’t claimed the incentive after an agreed period? You rebate it. Here, we'll walk you through the process of rebating unclaimed incentives on Ayda's pl
Understanding the incentive status across the project lifecycle, from planning to payment, is essential for effectively managing payments in Ayda. In this article, we'll explore the different statuses to provide clarity and guidance when paying participants. Planned: This is the first status and occurs when participants have been added to a pro
Receiving timely emails from Ayda is crucial to stay informed. If you're not getting them, here are some tips to troubleshoot the problem. Troubleshooting tips Check you're looking at the correct mailbox First off, make sure you're checking the mailbox for the email address you used to register on Ayda - this must be the same one you provided to t
In this article, we'll guide you through the simple process of checking the details of your claim on Ayda's platform, ensuring you have all the information you need. Sign in Go to app.helloayda.com and sign in using your credentials. You'll land on your Ayda dashboard. Locate the claim details Look for a section on your dashboard that displays t
Registering with the correct personal details on Ayda is crucial, especially when it comes to the name associated with your bank account. This ensures a seamless process when claiming incentives and prevents potential issues down the line. This is particularly important for the smooth processing of incentives and rewards. Using the correct name mi
In next-gen Ayda managing payment routes for your projects has become more dynamic and user-friendly. With a focus on flexibility and visibility, the platform empowers you to tailor payment options to suit your project's needs. Dynamic Payment Options: Gone are the days of restricting payment routes before project activation. Now, you have the fl
What is the Complete Project button for? The Complete Project button serves two primary purposes: Your project will be officially closed, and you won't be able to make any changes or perform further related actions. Any incentives associated with cancelled assignments will be rebated to your company balance. Please note: The incentive amount rel
Next-gen Ayda delivers an intuitive interface and streamlined features. One of its key components is the simplified process of managing company settings. [H2] Accessing Company Settings: Gone are the days of searching through menus to find the settings you need. With next-gen Ayda all company settings are conveniently located on the left-hand s
We are excited to introduce you to the next generation of Ayda, where innovation meets simplicity. Informed by customer feedback, this latest version includes a range of improvements designed to enhance your experience. This comprehensive guide takes you through everything you need to know to get the most out of it. [H2] Accessing Next-Gen Ayda:
Understanding which projects you've been assigned to is essential for a smooth and efficient workflow on Ayda. Here's how to check the projects you're assigned to on the Ayda platform. Sign in Go to app.helloayda.com and sign in using your credentials. You'll land on your Ayda dashboard. View assigned projects You'll be able to see projects you'r
Claiming your incentive on Ayda is a straightforward process, but it does require attention to detail. In this guide, we'll outline key considerations to keep in mind when filling in the claim form to ensure a smooth and timely processing of your incentive. Key details to check and double-check Bank account name If you want to receive your incen
At Ayda, transparency in the incentive process is of utmost importance. If you find yourself in a situation where the incentive amount you received differs from your expectations, we understand that you will have questions. Contact the researcher to resolve your questions We encourage you to make direct communication with the researcher or researc
Security is paramount at Ayda. We appreciate that you trust us with your data, and keeping it secure is our top priority. Two-factor authentication Every Ayda account is set up by default with two-factor authentication (2FA) via email. To add further security, you can also activate 2FA through SMS - a swift and effective confirmation method. H
Agreements are documents that researchers may request you to sign or acknowledge. Here's how to sign agreements on Ayda: Register or sign in to Ayda To sign agreements, you'll need to register and sign into your Ayda account. Visit app.helloayda.com to sign in, or click the Review Document link if you've received an email notification. Locate the
With next-gen Ayda users can add funds with enhanced ease and speed. Let's delve into the simplified process of adding funds and explore the added features that make managing finances effortless. Add Funds from your company dashboard: Upon accessing your Ayda dashboard, the familiar sight of your wallet balance awaits. To initiate the process of
Stay on top of participant email delivery On Ayda, staying informed about the delivery status of emails sent to participants is key to a smooth experience. Here's where you can check this: See failed invitations on your Dashboard. Review the Invite Status on the Assignments tab. Get detailed information by navigating to the Assignments tab and
We've designed the Reports tab to empower you with a comprehensive overview of your payments. Located on the left menu of your Dashboard, it gives you complete visibility of your financial activities in Ayda. Creating reports Navigate to the Reports tab in the left menu. Choose the report type and date range for a tailored view of your financia
Your security is our priority at Ayda. Forgot your password or want to change it? Here's what you need to do: Navigate to app.helloayda.com and click the Forgot password? link. Enter your email address. Check your email inbox for a password reset link and click it. On the secure page you're directed to, choose a new, strong password. For enhan
Ayda gives you the option to select a finance contact for your company, who will receive financial notifications and updates. To add or update your finance contact, choose Settings on the left menu, or from the Company tab. In the Alert Settings section, you can enter or update the email address of your finance contact, and specify the types of n
In this article, we'll guide you through the process of accessing and configuring your company settings on Ayda, including checking company details, checking project lists, dealing with currencies, managing researchers, and reviewing your company's history. Additionally, we'll explore the Settings section, where you can configure reminders and des
Sometimes, you may need to correct an email address or name associated with a project. If you haven’t released any incentives associated with the project, you can use the Swap Tool. The Swap Tool The Swap Tool is a powerful feature that allows you to change email addresses or names associated with a project. How does the Swap Tool work? Whe
Ayda is your gateway to quick and efficient end-to-end participant and research management. From the moment you set up your account, we make it our mission to streamline your processes and minimize data risks. With a focus on elevating both the researcher and participant experience, our platform and services are designed with your needs at every
In Ayda, an Agreement is a document created by the researcher that can be sent to project participants to collect signatures - for example, a consent form. Why use the Agreements feature? The Agreements feature eliminates the need for traditional email communication and signature chasing. Instead, Ayda lets you send and track the progress of agre
Ayda allows you to offer participants a diverse range of incentives, making it an attractive way to claim. Participants can choose to receive cash payments through UK bank transfers, IBAN or PayPal; or choose from a selection of 500+ vouchers and charity donations. View our full voucher list Supported currencies We currently support payments in 3
In this section, we’ll guide you through the process of creating projects on Ayda. There are two kinds of projects you can create: Actual and Forecast. What is an Actual project? The Actual project option is ideal for situations where you already have all the necessary information about your participants and are ready to upload it to Ayda. This t
To reset your password for Ayda, follow these steps: Visit www.helloayda.com and click Sign In located at the top right corner of the screen. On the sign in page, leave all the fields blank and click the Forgot My Password option. Enter your email address and click Submit. Check your email inbox for further instructions on choosing a new pass
At Ayda, we strive to make your financial experience straightforward and transparent. Our streamlined process ensures that your financial documentation is promptly provided, allowing you to confidently focus on your research activities. Here's how we handle VAT invoices. Invoicing process On the first working day of the month following your acti
What do I need to know about unique bank reference codes? Your unique bank reference codes ensure that any funds transferred into Ayda will immediately be available for use. If you forget to use one of these codes, the funds will take up to 1 business day to be available for use. How many unique bank reference codes do I have? At a Company level
Once your project is created , the next step is adding participants, which we call Assignments. Navigate to the Assignments tab After creating your project, head to the Assignments tab. A user-friendly interface awaits you: Explore options for adding participants You have two convenient options: Add participants individually by entering their f
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