Contact Us
If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
Participants
- How Do I Register On Ayda?
- How Do I Reset My Password?
- How Can I Sign An Agreement?
- How Can I Confirm Attendance At A Study?
- How Can I Claim My Incentive?
- When Can I Claim My Incentive?
- I've Claimed My Incentive But Haven’t Received It. What Should I Do?
- How Can I Check The Projects That I'm Assigned To?
- How Can I Check The Details Of My Claim?
- I See A Message “There is nothing here” When I Sign In. What Should I Do?
- I’m Getting An Error Message When I Sign In. What Do I Do?
- How Can I Change My Name On Ayda?
- I’m Not Receiving Emails From Ayda. What Can I Do?
- I Received A Different Amount Than I Was Expecting. What Can I Do?
- Where Can I Find Details About A Specific Research Study?
- What Do I Need To Look Out For When I Fill In The Claim Form?
- I’m Seeing An API Error Message. What Do I Do?
- The Link Isn't Working, What Should I Do?
Troubleshooting issues for participants
- How Do I Reset My Password?
- I've Claimed My Incentive But Haven’t Received It. What Should I Do?
- The Link Isn't Working, What Should I Do?
- I See A Message “There is nothing here” When I Sign In. What Should I Do?
- I’m Getting An Error Message When I Sign In. What Do I Do?
- I’m Not Receiving Emails From Ayda. What Can I Do?
- I’m Seeing An API Error Message. What Do I Do?
Participant FAQs
- How Do I Reset My Password?
- How Can I Claim My Incentive?
- When Can I Claim My Incentive?
- How Can I Change My Name On Ayda?
- I Received A Different Amount Than I Was Expecting. What Can I Do?
- Where Can I Find Details About A Specific Research Study?
- What Do I Need To Look Out For When I Fill In The Claim Form?
- How Can I Sign An Agreement?
- How Can I Confirm Attendance At A Study?
- How Can I Check The Projects That I'm Assigned To?
Claiming incentives for participants
- How Can I Claim My Incentive?
- When Can I Claim My Incentive?
- I've Claimed My Incentive But Haven’t Received It. What Should I Do?
- I Received A Different Amount Than I Was Expecting. What Can I Do?
- What Do I Need To Look Out For When I Fill In The Claim Form?
- What do you do if you claim an incentive to an email not associated with your PayPal account?
Popular Articles
- How Do I Register On Ayda?
- How Can I Claim My Incentive?
- I've Claimed My Incentive But Haven’t Received It. What Should I Do?
- I See A Message “There is nothing here” When I Sign In. What Should I Do?
- I’m Seeing An API Error Message. What Do I Do?
- When Can I Claim My Incentive?
- What Do I Need To Look Out For When I Fill In The Claim Form?
- How Can I Confirm Attendance At A Study?
- I Received A Different Amount Than I Was Expecting. What Can I Do?
